Privacy Notice

Who is responsible

Bassamxvibes is the data controller for personal data collected through this website, meaning we decide how and why it is used.

Data we collect and why

• Order details (email address, order and transaction IDs) — to deliver your purchase and provide support. Legal basis: performance of a contract.
• Technical data (IP address, device and browser information, basic usage logs) — to run, secure and prevent fraud on the site. Legal basis: legitimate interests.
• Support messages — to answer your questions. Legal basis: contract and legitimate interests.
• Browser storage — your language choice, launch-list email and simple interaction counts are stored only in your own browser and are not sent to us.

Card and payment details are entered in the secure Checkout.com payment form shown on our checkout and processed by Checkout.com, not stored by us. We pass your name, email and billing country to Checkout.com to create the payment.

Who we share data with

• Checkout.com, our payment processor (not the Merchant of Record), to process payments.
• Hosting and infrastructure providers that run this site.
• Professional advisers (legal, accounting) when needed.
• Authorities where required by law.

International transfers

Our providers may process data outside your country. Where required, transfers are protected by appropriate safeguards such as standard contractual clauses.

Retention

We keep order records as long as needed to provide the product and meet legal, tax and accounting obligations, then delete or anonymise them.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, to object to processing, to withdraw consent, and to complain to your data protection authority. We respond to requests within one month.

Security

We use appropriate technical and organisational measures, including encrypted connections and restricted access, to protect your data.

Cookies

We use only essential browser storage needed for the site to work (such as your language preference). We do not use advertising cookies. The Checkout.com payment form may set its own essential cookies to process payments.

Contact

To exercise your rights, or for any question about this notice, contact Bassamxvibes customer support at Bassamxvibes@gmail.com, or through the details on your purchase receipt.